Tile claims can arise as a result of unexpected performance issues that become evident during, or any time after installation. Some of the more common tile claims involve cracking tiles, cracked grout, grout discoloration, lippage, shading, surface imperfections, indent fracturing, improper subfloor preparation, bond loss, voids or holes, tenting, workmanship, other installation issues, manufacturing defects and many more. Certified Floor Covering Inspectors go through specialized training giving them advanced knowledge related to manufacturing, industry standards, installation guidelines, proper maintenance, subfloor prep, as well as understanding problems, causes and cures related to tile claims.