Carpet Problems

Floor Detective® Claims and Conditions Guide

Summary

Carpet problems are common and may involve appearance changes, texture distortion, fiber behavior, backing or adhesion concerns, installation-related conditions, or issues influenced by maintenance and environmental exposure. Common conditions include buckling / wrinkling, delamination, and seam-related appearance concerns such as dark or light line at the seam, which may develop from a combination of material behavior, installation conditions, traffic, or maintenance practices. These carpet flooring problems may also include appearance-related effects such as pile reversal, cornrowing, or pattern-related variation, fiber conditions such as pilling or bearding, and cleaning-related conditions such as recurring spots and stains, filtration soil, or browning. In some cases, field and laboratory evaluation may be used to further assess backing integrity, fiber performance, or contamination-related conditions

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