Surface Defects
Surface Defect (Tile)
Floor Detective® Claims and Conditions Guide
Summary
Surface defects in ceramic or porcelain tile involve physical irregularities affecting the exposed face or near-surface body of the tile. These conditions may originate during tile manufacturing or develop after installation due to impact, abrasion, chemical exposure, or other service conditions. Ceramic and porcelain tiles are produced by pressing mineral materials and firing them at high temperatures, and variations in raw materials, glaze behavior, or firing conditions may occasionally produce localized surface discontinuities. Evaluation focuses on identifying the
Tile Surface Cleaning and Residue Conditions (Overview)
March 6, 2026
Tile Surface Cleaning and Residue Conditions (Overview) Floor Detective® Claims and Conditions Guide Summary Tile surface cleaning and residue conditions...
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Surface Chipping (Ceramic Tile)
February 5, 2026
Surface Chipping (Ceramic Tile) Floor Detective® Claims and Conditions Guide Summary Surface chipping in ceramic tile is the localized loss...
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Grout Haze (Tile)
October 4, 2024
Grout Haze (Porcelain Tile) Floor Detective® Claims and Conditions Guide Summary Grout haze describes a residual film or fine particulate...
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Cracked Corners
March 12, 2024
Cracked Tile Corners (Tile) Floor Detective® Claims and Conditions Guide Summary Cracked tile corners occur when fractures initiate at or...
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Outdoor Natural Stone Deterioration (Exterior Stone)
November 9, 2023
Outdoor Natural Stone Deterioration (Exterior Stone) Floor Detective® Claims and Conditions Guide Summary Natural stone installed in exterior environments is...
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Grout – Pin Holes
September 23, 2023
Pin Holes (Grout) Floor Detective® Claims and Conditions Guide Summary Pin holes in grout joints are small surface voids that...
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Saltillo Tile Lime Pops
May 31, 2023
Lime Pops / Pitting (Saltillo Tile) Floor Detective® Claims and Conditions Guide Summary Lime pops or lime pitting describe localized...
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Travertine Tile Properties
May 12, 2023
Travertine Tile Properties Floor Detective® Claims and Conditions Guide Summary Travertine is a natural calcium carbonate stone formed by mineral...
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Tile Types and Basic Properties
May 12, 2023
Tile Types and Basic Properties (Tile) Floor Detective® Claims and Conditions Guide Summary Tile flooring products vary widely in composition,...
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Marble Tile Properties and Maintenance
May 12, 2023
Marble Tile Properties and Maintenance (Stone) Floor Detective® Claims and Conditions Guide Summary Marble is a natural calcium-based stone commonly...
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