Surface Defects
Surface Defect (Tile)
Floor Detective® Claims and Conditions Guide
What You Need to Know
• Surface defects are physical irregularities, weaknesses, or discontinuities affecting the exposed face or near-surface body of a ceramic or porcelain tile
• These conditions may include cracks, laminations, pits, blisters, pinholes, surface voids, inclusions, glaze disturbances, or
Surface Chipping (Ceramic Tile)
February 5, 2026
Surface Chipping (Ceramic Tile) Floor Detective® Claims and Conditions Guide Summary Surface chipping in ceramic tile is the localized loss...
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Grout Haze – Porcelain tiles
October 4, 2024
Grout Haze (Porcelain Tile) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Grout haze describes...
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Cracked Corners
March 12, 2024
Cracked Tile Corners (Tile) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Cracked tile corners...
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Outdoor Natural Stone Deterioration (Exterior Stone)
November 9, 2023
Outdoor Natural Stone Deterioration (Exterior Stone) Floor Detective® Claims and Conditions Guide What You Need to Know • Exterior natural...
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Grout – Pin Holes
September 23, 2023
Pin Holes (Grout) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know Pin holes in grout joints...
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Saltillo Tile Lime Pops
May 31, 2023
Lime Pops / Pitting (Saltillo Tile) Floor Detective® Claims and Conditions Guide What You Need to Know • Lime pops,...
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Travertine Tile Properties
May 12, 2023
Travertine Tile Properties Floor Detective® Claims and Conditions Guide What You Need to Know • Travertine is a natural calcium...
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Tile Types and Basic Properties
May 12, 2023
Tile Types and Basic Properties (Tile) Floor Detective® Claims and Conditions Guide What You Need to Know • Floor tile...
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Marble Tile Properties and Maintenance
May 12, 2023
Marble Tile Properties and Maintenance (Stone) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Marble...
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Ceramic Tile Properties and Maintenance
May 12, 2023
Ceramic Tile Properties and Performance Characteristics Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Ceramic...
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