Chair-Caster Damage (LVT/SPC Flooring)

Floor Detective® Claims and Conditions Guide

Summary

Chair-caster damage is a use-related condition associated with repeated rolling loads from office chairs, gaming chairs, task chairs, wheelchairs, and other wheeled furniture. The condition may appear as surface scratching, indentation, finish wear, joint movement, locking-profile damage, noise, or localized plank deformation. Severity is influenced by wheel type, wheel condition, occupant weight, traffic frequency, debris accumulation, flooring construction, substrate support, and environmental conditions. Chair-caster damage may occur even when a flooring product successfully meets applicable laboratory performance standards because field conditions often differ from controlled laboratory testing environments. See also Broken Locking Profiles, Scratches, Indentations and Surface Abrasions, and LVT and SPC Floor Problems.

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