Scratches

Scratches

Pet nail damage

damage

The felt protector is useless

Scratches

Scratches and damage from pet nails

Scratches/gouges

Scratches

Scratches go across plank joints

ScratPet nail damageches from big dog

Surface damage

Surface damage

Surface damage

Finish damage from sliding shares

Broken chair protector

Felt protector inadequate

Plastic protectors can damage hard surface flooring

Scratching, Dents, and Impact Damage (Hardwood Flooring)

Floor Detective® Claims and Conditions Guide

Summary

Scratches, dents, and impact-related conditions in hardwood flooring are surface appearance changes caused by physical contact, concentrated loading, abrasion, or sudden force acting on the finished floor. These conditions reflect interaction between the floor surface and external objects or traffic rather than inherent manufacturing or installation deficiency and are commonly categorized under hardwood finish problems. The severity and visibility of marking depend on force magnitude, contact geometry, species characteristics, moisture content, finish properties, and lighting conditions. Scratching hardwood flooring conditions are among the most commonly reported hardwood finish problems and are often related to

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