Scratches /Dents/ Impact
Scratches, Dents, and Impact Damage (Hardwood Flooring)
Floor Detective® Flooring Claims and Conditions Guide
What You Need to Know
• Scratches, dents, and impact-related marks are appearance-related surface conditions that result from physical contact, pressure, or movement acting on finished hardwood flooring
• These conditions may present as surface scratches, depressions, bruises, gouges, or fractured wood fibers depending on force direction, magnitude, and contact characteristics
• All wood species, flooring constructions, and finish systems are
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