Wood flooring claims typically arise from performance or installation issues that become evident before, during, or after installation. The most common claims involve dimensional changes caused by moisture variation, often appearing as gaps, cupping, crowning, or buckling. Other frequent concerns include noise or squeaks, scratches, indentations, finish failure, color change, splits, cracks, checking, delamination, and improper maintenance.
Because these conditions can have multiple contributing factors, evaluation by a certified hardwood flooring inspector is often necessary. Trained inspectors possess specialized knowledge of wood science, manufacturing, moisture relationships, installation practices, and finish systems, enabling them to accurately identify causes and distinguish material behavior from installation or environmental influences.
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