​Professional inspections of residential and commercial floorcoverings. Extensive background in the installation, sales and manufacturing of most flooring types. 30+ years with large manufacturers working to resolve claims fairly and equitably. Pre-installation consultations and testing available also with an eye on preventing problems and ensuring a long-life cycle for new flooring.

FCITS – Certified Carpet Inspector

FCITS – Certified Hard Surface Inspector

FCITS – Certified Master Carpet and Hard Surface Inspector

Service area – SW Florida (Tampa to Naples)

​Highlights of Flooring Industry Experience (over 35 years experience)

• Extensive background in residential and commercial installation of both hard and soft surface floor coverings. 

• Former owner of a retail flooring store, overseeing sales, installation, and customer service.• Completed intensive Bruce Wood Flooring training, including manufacturing, glue-down and nailed installation, sanding, and finishing techniques. Hundreds of wood installations completed.

• Participated in a three-day technical visit to Azrock’s vinyl composition tile manufacturing facility. Numerous visits to other manufacturers facilities.

• Spent 10 years at Mohawk Industries as a top producer. Handled manufacturing and installation claimsin my area. Involving carpet, vinyl, wood, and ceramic tile flooring and walls. Acted as a liaison, relaying field data to the claims department in Georgia. 1996 to 2006.

• Played a key role in introducing a European rigid core flooring manufacturer to the U.S. market. LICO US

• Successfully launched a U.S.-based rigid core manufacturing line in Wisconsin and established national distribution channels. LICO US

• Trained distributor teams on floating floor system installation and product attributes.

• Authored comprehensive claims policies and detailed installation guidelines for rigid core flooring products in the U.S. market. LICO US

• Managed all product-related claims for 8 years, with a focus on milling and profiling defects, polyurethane curing issues, and installation-related concerns. Investigated and resolved installationfailures, most caused by insufficient expansion space and incorrect installation of the various locking systems.