Accomplished flooring inspector with many certifications and extensive knowledge of installed flooring systems based on 18 years of experience as an installer with the ability to determine product failures from installation errors. Well, verse applying industry standards to assist in explaining the cause of floor covering issues and accurately communicating inspection results in a written format.
Customer Service • Technical Training • Teaching • Computer literate
Organized • Self-motivated
Extensive list of certifications is available upon request. Examples of certifying organizations include the following:
National Wood Flooring Association (NWFA) Inspection Cleaning and Restoration Certification (IICRC)
Flooring Consultants and Inspection Training Services (FCITS) Institute for Floor Covering Inspectors International (IFCII)
CA Contractor License C-54-Cermaic Tile & Stone CA Contractor License C-15-Floor Covering
Owner/Operator, Flooring Specialists, Folsom, CA, 2015-present
This business provides certified flooring inspections. As sole proprietor currently provides investigations in Northern California and parts of Nevada. Extensive certifications assure up-to- date knowledge of flooring materials, specifications, and installation practices.
Manages day-to-day operations of the business—scheduling and providing flooring inspections, marketing, financials, customer service, and development of inspection reports and recommendations.
Examines installed flooring systems to assess concerns and provide a report applying industry standards to determine causation. Skilled at interpreting and communicating the application of installation instructions, warranties, and maintenance publications as they pertain to installation systems.
Provides consulting services assisting in material specifications to achieve proper use of products, and installation methods to ensure long-term project performance.
Owner/Operator, A-1 Flooring, Inc. Folsom, CA, 2006-2015
Flooring provided flooring installation services.
Established and grew flooring installation business from one to over 30 employees in nine years. Provided day-to-day operation of business—development of strategic business planning, personnel management, staffing, training management, assigning duties, marketing, payroll, scheduling, estimating, communication with clients, quality control.
I provided training of services and installation best practices.
Assess and correct complex flooring problems.
Write detailed instructions for technicians to follow as corrective procedures.
Owner/Operator, The Carpet Man, Stockton, CA, 2002-2006
The Carpet Man installed carpet, hardwood, and vinyl.
I provided flooring installation services after obtaining a contractor’s license. Developing relationships with clients and provided a variety of installation services as a combination installer for local retailers.
I Established organizational, and communication skills while practicing in-depth installation projects from start to finish.
Installer, Lead Technician, California Floor Covering, Stockton, CA 1993-2002
Based on expertise, assigned to provide installation services to clients with complex service needs. This required interaction with many clients weekly and the ability to remove and reinstall any marketed material.
Assignment of assing and correcting projects for other technicians became standard practice.
Apprentice/Installer, Pinnell’s Flooring, Lodi, CA, 1991-1993
Gained experience with flooring installation by working as an apprentice with old school installers that served formal apprenticeships. My assignment with different technicians daily allowed me the ability to learn numerous methods for individual tasks.
Assisted my assigned team members with installation, and all aspects of hands-on experience. Additional assignments consist of project corrections, including plank replacements, seam repairs, and punch list items on larger projects.
Establishing myself as competent and trusted as a journey-level combination technician.
Apprentice, Artistic Floors, Las Vegas, NV, 1989-1991
Worked as a flooring installation apprentice demonstrated the ability to use all needed tools proficiently. I showed an interest in learning with a self-motivated personality and earned advancement quickly.
Learned to measure/layout areas for installation, cut materials to fit, and communicate with clients.