Milling Issues
Overwood (Hardwood Flooring)
Floor Detective® Claims and Conditions Guide
What You Need to Know
• Overwood describes a condition in which a difference in surface elevation exists between adjoining hardwood boards once installed and engaged
• The condition may be observed immediately following installation or may become more noticeable after the floor is placed into service
• Overwood may be aesthetic in nature or may influence serviceability depending on
Checks vs. Splits vs. Shake (Solid Hardwood)
January 26, 2026
Checks vs. Splits vs. Shake (Solid Hardwood) Floor Detective® Claims and Conditions Guide Summary Checks, splits, and shake are different...
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Grain Raise (Hardwood Finish Issue)
December 16, 2025
Grain Raise (Hardwood) Floor Detective® Defect Guide What You Need to Know • Grain raise is an appearance-related surface condition...
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Splits – Cracks
August 7, 2023
Splits and Cracks (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Splits and...
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Wood Distortion
December 5, 2022
Wood Distortion (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Wood distortion refers...
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Wood Shear (Engineered Flooring)
January 1, 2022
Wood Shear vs. Delamination (Engineered Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know •...
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Hollow Sounds
October 20, 2021
Hollow Sounds (Hardwood Flooring) Floor Detective® Claims and Conditions Guide What You Need to Know • Hollow sounds are audible...
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Dry Cupping – Engineered Hardwood
March 22, 2021
Dry Cupping (Engineered Hardwood) Floor Detective® Claims and Conditions Guide What You Need to Know • Dry cupping is a...
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White Lines
March 17, 2021
White Line Syndrome (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • White Line...
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Water Damage (Hardwood)
March 17, 2021
Water Damage (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Hardwood flooring is...
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