Grading
Grading Discrepancies (Hardwood Flooring)
Floor Detective® Claims and Conditions Guide
What You Need to Know
• Hardwood flooring grading is a manufacturing classification used to describe allowable aesthetic and physical characteristics present at the time of production
• A grading discrepancy refers to a perceived or actual difference between the
Grain Raise (Hardwood Finish Issue)
December 16, 2025
Grain Raise (Hardwood) Floor Detective® Defect Guide What You Need to Know • Grain raise is an appearance-related surface condition...
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Splits – Cracks
August 7, 2023
Splits and Cracks (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Splits and...
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Wood Distortion
December 5, 2022
Wood Distortion (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Wood distortion refers...
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Wood Shear (Engineered Flooring)
January 1, 2022
Wood Shear vs. Delamination (Engineered Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know •...
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Hollow Sounds
October 20, 2021
Hollow Sounds (Hardwood Flooring) Floor Detective® Claims and Conditions Guide What You Need to Know • Hollow sounds are audible...
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Dry Cupping – Engineered Hardwood
March 22, 2021
Dry Cupping (Engineered Hardwood) Floor Detective® Claims and Conditions Guide What You Need to Know • Dry cupping is a...
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White Lines
March 17, 2021
White Line Syndrome (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • White Line...
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Water Damage (Hardwood)
March 17, 2021
Water Damage (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • Hardwood flooring is...
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Vapor Retarder
March 16, 2021
Vapor Retarders (Hardwood Flooring) Floor Detective® Flooring Claims and Conditions Guide What You Need to Know • A vapor retarder...
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