Services
- Carpet
- Commercial Inspections
- Installer
- Moisture Testing
- RH Testing
- Lab Testing
- Tile and Stone
- Luxury Vinyl/SPC/WPC/Resilient
- Job Starts
- Laminate
- Steam and Pile lift
- Restretch Carpet
- Hardwood
- Micro Shearing
- Repair
- Clip Loops
About Me
When Your Floor Fails, You Need Answers You Can Trust
I’m Chad Bookie, a second-generation flooring professional, Master Certified Inspector, and expert witness with decades of hands-on experience in flooring installation, quality assurance, and forensic failure analysis.
From single-room residential claims to multi-million-dollar commercial projects, I have inspected thousands of flooring installations and delivered clear, unbiased reports designed to withstand scrutiny on the jobsite, in the boardroom, and in the courtroom.
Based in Hudsonville, Michigan, I provide independent flooring inspections throughout Michigan, Indiana, and Ohio, with requests to travel nationwide for specialized claims and expert witness matters.
A Forensic Approach That Finds the Real Cause
Every inspection is performed using a methodical, evidence-based process to determine the true source of flooring failure, whether related to:
- Installation practices
- Product performance
- Site conditions
- Substrate preparation
- Moisture and environmental conditions
- Maintenance procedures
The result is a technically sound, defensible report that helps clients move forward with confidence.
Great Lakes Flooring Inspections (GLFI)
Through Great Lakes Flooring Inspections, LLC, I provide independent residential and commercial flooring inspections for homeowners, retailers, manufacturers, builders, property managers, attorneys, and insurance professionals.
My role is simple: deliver clear, accurate answers backed by real-world experience, technical training, and industry credibility.
Why Clients Choose Chad Bookie
Real-World Experience Beyond Certification
I’m not just certified, I grew up in the flooring industry working alongside my father in our family flooring store. I later worked for one of West Michigan’s largest flooring retailers where I:
- Managed manufacturer claims
- Investigated complex flooring failures
- Led quality assurance evaluations
- Worked directly with installers, manufacturers, and consumers
This background allows me to evaluate claims from every perspective — installer, dealer, manufacturer, builder, and end user.
Master Certified Across All Flooring Categories
Flooring Consultants & Inspection Training Services (FCITS)
- Master Certified Flooring Inspector
- Certified Advanced Commercial Flooring Inspector
- Certified Hard Surface Flooring Inspector
- Certified Advanced Resilient Flooring Inspector
- Certified Carpet Inspector
Continuing Education & Technical Training
- Wagner Meters – Rapid RH Moisture Testing
- Laticrete – Deflection, Surface Preparation & ANSI Standards
- Laticrete – Environmental & Health Product Declarations
- FCITS Inspectors Expo
- Shaw Learning Academy – Floor Tech
- Schluter Systems – Elite Training
Manufacturing, Plant & Laboratory Experience
Direct plant tours and technical manufacturing exposure provide valuable insight into how flooring products are engineered, tested, manufactured, and evaluated in real-world conditions.
Training and facility experience includes:
- Shaw Industries – Carpet, Hardwood, Resilient & Yarn Manufacturing
- Shaw Product Design & Testing Laboratory
- Mohawk IVC – Resilient Manufacturing
- Taylor Adhesives – Technical Tour
- Shaw Installation Seminars – Floorté, LifeProof & SPC Systems
- Engineered Floors / J+J Flooring / EF Contract Manufacturing Facilities
Mentored by Industry Leaders
I have trained with and continue to collaborate with some of the most respected professionals in the flooring industry. That network allows my clients to benefit from collective high-level technical knowledge — not just a single opinion.
The Difference: Independent • Unbiased • Defensible
My inspections are:
✔ Independent
✔ Evidence-based
✔ Technically documented
✔ Courtroom-ready
When the outcome matters, you need more than an opinion — you need answers supported by experience, documentation, and technical credibility.
Service Area
Based in Hudsonville, Michigan
Serving Michigan, Indiana, and Ohio, and available for nationwide travel by request.
Work Experience & Past Projects
Professional Experience
Owner / FCITS Master Certified Flooring Inspector
Great Lakes Flooring Inspections, LLC — Hudsonville, MI
September 2020 – Present
Provide independent third-party inspections of residential and commercial flooring systems, including carpet, resilient (LVP/SPC), hardwood, and tile.
Conduct forensic evaluations to determine the cause and origin of flooring failures, including installation deficiencies, substrate conditions, environmental influences, maintenance practices, and product-related concerns.
Perform on-site assessments utilizing industry tools, including moisture meters, thermal imaging, floor flatness lasers, and calibrated measuring devices.
Prepare detailed, courtroom-ready reports referencing manufacturer guidelines and industry standards (ASTM, CRI, NWFA, TCNA).
Serve as an expert consultant and witness, including deposition experience, for claims involving manufacturers, contractors, insurers, and legal professionals.
Evaluate projects ranging from small residential claims to large-scale commercial installations exceeding 50,000+ sq ft.
Frequently engaged by major manufacturers and flooring dealers to assess product performance and installation-related concerns.
Quality Assurance Manager / Flooring Claims Specialist
Confidential West Michigan Flooring Retailer
April 2016 – September 2020
Managed and investigated hundreds of flooring-related claims, working directly with manufacturers, installers, and customers.
Conducted field inspections to evaluate installation quality, product defects, and site conditions.
Acted as liaison between manufacturers (Shaw, Mohawk, Engineered Floors, etc.) and end users for claim resolution.
Provided recommendations on corrective actions, repairs, and product selection.
Developed a strong working knowledge of manufacturer installation requirements and warranty criteria.
Flooring Installer / Tradesman
Early Career – 2016
Installed a wide range of flooring products, including carpet, hardwood, laminate, and resilient flooring.
Gained hands-on experience with substrate preparation, layout, seaming, and finishing techniques.
Built foundational knowledge of real-world installation practices and job site conditions, which directly supports current inspection work.
Summary of Experience
2,000+ flooring inspections and claim evaluations (combined field and QA experience)
Extensive work with commercial, residential, and institutional projects
Trusted by manufacturers, contractors, attorneys, and property owners
Known for objective analysis, technical accuracy, and clear reporting
