Certified Master Carpet and Hard Surface Inspector. Second generation tile installation. Former ceramic tile license holder in 4 counties in Florida. (no longer required). Bruce Wood Flooring certified week long installation/manufacturing training class. 1995. CRI Carpet and Rug Institute Seal of Approval commercial and residential carpet since 1997. First point of contact for thousands of product claims for various manufacturers over 30 year span in manufacturing.
Professional inspections of residential and commercial floorcoverings. Extensive background in the installation, sales and manufacturing of most flooring types. 30+ years with large manufacturers working to resolve claims fairly and equitably. Pre-installation consultations and testing available also with an eye on preventing problems and ensuring a long-life cycle for new flooring.
Memberships, Affiliations. FCITS, ICRI, NWFA, IICRC.FCITS
Certified Carpet Inspector FCITS
Certified Hard Surface Inspector FCITS
Certified Advanced LVT and Rigid Core Inspector FCITS
Certified Moisture Testing – Concrete FCITS
Certified Master Carpet and Hard Surface Inspector
Service area – SW Florida (Tampa to Naples)
Highlights of Flooring Industry Experience (over 35 years experience)
• Extensive background in residential and commercial installation of both hard and soft surface floor coverings.
• Former owner of a retail flooring store, overseeing sales, installation, and customer service.
• Completed intensive Bruce Wood Flooring training, including manufacturing, glue-down and nailed installation, sanding, and finishing techniques. Hundreds of wood installations completed.
• Participated in a three-day technical visit to Azrock’s vinyl composition tile manufacturing facility. Numerous visits to other manufacturers facilities.
• Spent 10 years at Mohawk Industries as a top producer. Handled manufacturing and installation claims. Involving carpet, vinyl, wood, ceramic tile flooring and walls. Acted as a liaison, relaying field data to the claims department in Georgia.
• Played a key role in introducing a European rigid core flooring manufacturer to the U.S. market. LICO US National Sales Manager• Successfully launched a U.S.-based rigid core manufacturing line in Wisconsin and established national distribution channels.
• Trained distributor teams on floating floor system installation and product attributes.• Authored comprehensive claims policies and detailed installation guidelines for rigid core flooring products in the U.S. market. LICO US National Sales Manager
• Managed all product-related claims, with a focus on milling and profiling defects, polyurethane curing issues, and installation-related concerns in addition to site related conditions. Investigated and resolved installation failures. Lico US National Sales Manager