Services
- Carpet
- Moisture Testing
- Lab Testing
- Luxury Vinyl/SPC/WPC/Resilient
- Laminate
- NWFA Hardwood
- Hardwood
About Me
Hardwood Industry Schools
Hardwood Flooring Manufacturers Degrees of Certification
Professional Experience (1975 to Present)
Independent Flooring Contractor (1975 to 1980)
Hardwood Flooring Retail Store Owner (1980 to 1995)
Bruce Hardwood
Columbia Flooring
Scandian Hardwood Floors
Rick Jones LLC (2009 – Present)
Swiff-Train Co. (2010 to March 31, 2014)
Current
Industry Positions
NWFA Degrees
Additional Certifications
Noteworthy Achievements
- National Wood Flooring Association (NWFA)
- National Wood Flooring Manufacturers Association (NOFMA)
- NOFMA Certified Wood Flooring Inspectors School
- NWFA Certified Wood Flooring Inspectors School
- Basic Coatings Sand & Finish Training
- Mapei Moisture Solution School
- NWFA Commercial Wood Inspector School
- NWFA Subfloors Solutions
- Virginia Technical University
- Technical Certificate in Wood Kiln Drying and Veneer Kiln Drying Course (August 2019; completed and passed)
- Bruce
- Mannington
- Hartco
- Harris Tarkett
- Commercial and retail sales, installation, & inspections
- Training Manager (Sept 1995 to Feb 1997)
- Installation and product knowledge training with distributors, retailers, and installers
- Testing of new products
- Training and Technical Service Manager (Feb 1997 to June 2006)
- Setting specifications for quality control and grading
- Writing technical and installation procedures and manuals
- Testing new products
- Instructing basic and advanced installation schools for distributors, retailers, and installers at the factory
- Field training with distributors, retailers, and installers
- Claims reviews for large claims
- Director of Technical Service (June 2006 to April 2008)
- Setting specifications for quality control and grading
- Writing technical and installation procedures and manuals
- Testing new products
- Field training with distributors, retailers, and installers
- Developing and regulating claims rules and claims department
- General Manager Scandian North America (April 2008 to March 2009)
- Responsible for six distributors and sales in the Southern section of North America from the Carolinas to Texas
- Oversaw the technical and claims departments
- NWFA Certified Wood Flooring Inspections and consulting for several major wood and bamboo manufacturers and distributors
- Technical Service Manager
- Responsible for all training on wood, laminates, and LVT for EarthWerks brands
- Oversight of claim department for wood and laminates, inspections, and dealer negotiations on claims
- Quality control on all import brands of EarthWerks Flooring
- Development of technical literature, flooring specifications, and warranties
- Owner of Rick Jones Inspections
- Performing inspections and consultations across North America, including Canada
- September 2018: attended the NWFA Inspectors School to refresh and learn new guidelines for inspection report information gathering and report writing; also assisted in instructing the class
- NWFA Chairperson, Certified Installation Professionals and Sand & Finish Professional Certification Committee
- Member, NWFA Certified Professionals Inspector Committee
- Director, NWFA Certified Professionals, Board of Directors
- Past Vice President, NWFA Certified Professionals, Board of Directors
- Certification of inspectors, installers, sand & finishers, and sales consultants
- NWFA Board of Directors
- NWFA Task Force for setting guidelines for bamboo flooring (North American and International)
- NWFA Board of Directors liaison to the International Hardwood Flooring Specification Committee
- Chairman, NWFA Committee Tar & Screeds Revisions
- Instructor
- Craftsman
- Master Craftsman
- Advanced Master Craftsman
- Vanguard
- Ambassador
- Certified Wood Inspector
- Certified Installation Professional
- Certified Sand & Finish Professional
- Certified Commercial Wood Inspector
- Certified Sales Advisor
- Flooring Guild – Training Certification on Wood Veneers and Panel Manufacture (Virginia Technical University, 2018)
- Moisture and Concrete Testing (Mapei Corporation, 2019)
- IFCII Certification for Wood, Laminate, LVT/LVP, SPC, Vinyl, Carpet (February 2020)
- Maximum Educational Credits with the NWFA (2020)
- 90 credits
- Published in Hardwood Flooring Magazine (as recently as October 2016)
- Guest speaker at the “Hardwood Flooring Summit” in Atlanta, GA (2008)
- Presenter at the Inspectors Symposium during the NWFA Convention
- Designated as an Expert Witness by TASA and other attorney groups/firms
- Designated as an Expert Witness by local attorneys in Houston, TX, and Portland, OR
