Mark Violand has been in the carpet cleaning and restoration industry for almost 44 years and over 30 years as a carpet and flooring Inspector. He is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Carpet Inspector and approved Instructor. He teaches the Carpet Cleaning Technician, Commercial Carpet Cleaning and Maintenance, and Carpet Repair and Reinstallation Technician courses. His reputation precedes him as Northeast Ohio’s “go-to” floorcovering inspector, working for carpet, resilient, wood, and laminate manufacturers, and floorcovering retailers, consumers, attorneys, and insurance companies.